Our Virtual Assistant Services
Our virtual assistant services are designed to help businesses operate more efficiently by providing reliable, skilled support across essential functions. From administrative tasks to specialized roles, our Africa-based team delivers consistent, high-quality service tailored to your business needs.
1
Administrative Assistant
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Email and calendar management
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Document preparation and data entry
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Travel planning and scheduling
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CRM updates and task coordination
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Day-to-day operational support
2
Customer Service
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Email, chat, and ticket-based support
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Order processing and account assistance
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Customer inquiry resolution
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CRM and helpdesk management
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Customer satisfaction follow-ups
3
Sales & Marketing
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Lead generation and prospect research
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CRM management and pipeline updates
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Email campaign support and follow-ups
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Market research and competitor analysis
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Sales reporting and admin support
4
Medical Virtual Assistant
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Appointment scheduling and patient follow-ups
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Insurance verification and billing support
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Medical data entry and record management
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HIPAA-compliant administrative tasks
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Provider calendar and workflow support
5
Social Media Manager
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Content scheduling and platform management
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Comment and message monitoring
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Basic analytics and performance reporting
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Brand-aligned content coordination
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Community engagement support
6
Real Estate
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MLS data entry and listing management
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Lead follow-up and CRM management
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Appointment scheduling and client coordination
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Transaction coordination support
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Market research and property reports